Terms of Service

Last Updated: November 14, 2026

Welcome to Amber Liora.

These Terms of Service govern your access to and use of our website, www.amberliora.com, including the purchase of our amber jewelry and related products.

By accessing our website or placing an order, you agree to these Terms of Service, subject to your rights under applicable law.

Please read these terms carefully before using our services.

1. General Information

Amber Liora is an online jewelry brand offering amber jewelry, including necklaces, bracelets, earrings, rings, and other accessories.

Throughout these Terms of Service, the terms "we," "us," and "our" refer to Amber Liora.

The terms "you" and "your" refer to customers and visitors using our website.

We reserve the right to update these Terms of Service when necessary, subject to applicable legal requirements.

2. Products and Descriptions

We strive to provide accurate descriptions, photographs, and pricing information for all products available on our website.

Because amber is a natural organic gemstone, individual pieces may vary in color, transparency, inclusions, shape, and pattern.

These natural characteristics make each piece unique and do not necessarily constitute defects.

We make reasonable efforts to display product colors accurately. However, actual colors may vary slightly depending on lighting conditions and your device's display settings.

We reserve the right to correct inaccurate product information, descriptions, or pricing errors.

3. Orders and Acceptance

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an email confirming that we have received your order.

An order confirmation does not necessarily mean that your order has been accepted.

We may decline or cancel an order for legitimate reasons, including:

• Product unavailability.

• Incorrect pricing or product information.

• Suspected fraudulent or unauthorized transactions.

• Incomplete or inaccurate shipping information.

• Legal or shipping restrictions.

If we cancel an order after payment has been collected, we will issue an appropriate refund.

4. Pricing and Payment

All product prices are displayed on our website in the currency indicated at checkout.

We reserve the right to change product prices at any time before an order is accepted.

Available payment methods will be displayed during checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Applicable taxes, customs duties, and additional charges will be handled as described during checkout and in our Shipping Policy.

5. Shipping and Delivery

We aim to process and ship orders efficiently and with appropriate care.

Order Processing

Orders are generally processed within 2–4 business days after payment confirmation.

Shipping

We offer free shipping on all orders, subject to any restrictions disclosed at checkout.

Estimated delivery times are:

• United States: 3–7 business days.

• Europe: 5–10 business days.

• Other international destinations: 7–15 business days.

These estimates exclude processing time and are not guaranteed delivery dates.

Shipping delays may occur due to customs inspections, weather conditions, carrier disruptions, or other circumstances beyond our reasonable control.

For additional information, please refer to our Shipping Policy.

Nothing in these terms limits your statutory rights regarding delivery or responsibility for goods during transit.

6. Returns, Refunds, and Exchanges

Your satisfaction is important to us.

Amber Liora offers a 30-day return policy for eligible products purchased directly through our official website.

To qualify for a standard return, products should be returned in their original condition, unused and with the original packaging and accessories, subject to applicable consumer rights.

Certain products, including qualifying personalized jewelry and hygiene-sensitive items, may be subject to legally permitted return restrictions.

Refunds, exchanges, and resizing requests are handled in accordance with our Returns & Refund Policy.

Please contact eason230529@gmail.com before sending any items back.

Your statutory cancellation, withdrawal, and product conformity rights remain unaffected.

7. Order Cancellations

If you wish to cancel your order, please contact us within 24 hours of placing it.

We will make reasonable efforts to accommodate cancellation requests before an order has been processed or dispatched.

Once an order has shipped, cancellation may no longer be operationally possible, but you may still have return or withdrawal rights under our policies and applicable law.

8. Product Care and Natural Characteristics

Amber is a natural material that requires proper care to preserve its appearance and beauty.

We recommend:

• Avoiding prolonged exposure to direct sunlight and excessive heat.

• Keeping amber jewelry away from harsh chemicals, perfumes, and cleaning products.

• Avoiding contact with abrasive surfaces.

• Storing jewelry separately to minimize scratches.

• Cleaning gently with a soft cloth.

Normal wear, accidental damage, or damage caused by improper care may not qualify as a manufacturing defect.

However, this does not affect your statutory rights regarding defective or nonconforming products.

9. Product Quality and Guarantees