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Christmas promotion, free shipping for orders over two

Support global transportation, with a fastest delivery time of 7 days

Shipping Policy

11.13.2026

Shipping Policy

At Amber Liora, we are committed to delivering your jewelry safely and efficiently. Every piece is carefully inspected and securely packaged before shipping to ensure it arrives in excellent condition.

Please review our shipping information below.

1. Order Processing

We take great care in preparing every order.

  • Processing Time: Orders are typically processed within 2–4 business days after payment confirmation.

  • Business Days: Monday through Friday, excluding weekends and public holidays.

  • Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details.

  • Shipping Confirmation: When your order has been shipped, you will receive an email containing tracking information.

Please note that processing times may be slightly longer during holidays, promotional events, or periods of high order volume.

2. Shipping Rates & Delivery Times

Free Shipping on All Orders

We are pleased to offer complimentary shipping on all orders placed through our official website.

Estimated delivery times:

  • United States: 3–7 business days

  • Europe: 5–10 business days

  • Other International Destinations: 7–15 business days

Delivery times are estimates and may vary depending on your location, customs clearance, carrier operations, and other circumstances beyond our control.

Please note that estimated delivery times do not include order processing time.

3. International Shipping

Amber Liora welcomes customers from around the world.

We offer international shipping to supported destinations. However, certain countries or regions may have shipping restrictions due to local regulations or carrier limitations.

International orders may experience additional transit time due to customs inspections or local delivery procedures.

We recommend ensuring that your shipping address and contact information are complete and accurate before placing your order.

4. Customs Duties & Import Taxes

For international orders, customs duties, import taxes, VAT, or other fees may be imposed by the destination country.

Unless otherwise specified at checkout, these additional charges are not included in the product price and are the responsibility of the customer.

Amber Liora is not responsible for delays caused by customs clearance procedures.

We are required to declare the accurate value of all shipments in accordance with applicable customs regulations.

5. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number, when tracking is available.

You can use this information to monitor your shipment through the designated carrier's website.

Please allow 24–48 hours for tracking information to become available after shipment.

6. Shipping Address & Delivery Issues

Please carefully review your shipping information before completing your purchase.

Amber Liora is not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete addresses provided at checkout.

If you notice an error in your shipping address, please contact us as soon as possible at eason230529@gmail.com.

We will do our best to assist you before your order is shipped. However, address changes cannot be guaranteed once an order has been dispatched.

7. Lost, Delayed, or Missing Packages

We understand how important it is for your jewelry to arrive safely.

If your package is significantly delayed, lost in transit, or marked as delivered but cannot be located, please contact us as soon as possible.

For packages marked as delivered but not received, we recommend contacting us within 10 days of the reported delivery date so we can assist with a carrier investigation where possible.

We will make reasonable efforts to help resolve shipping issues in cooperation with the shipping carrier.

Please note that delivery delays caused by severe weather, customs procedures, transportation disruptions, or other circumstances beyond our control may occur.

8. Refused or Unclaimed Packages

If a shipment is refused, unclaimed, or returned due to an incorrect shipping address, additional shipping charges, return fees, customs duties, or related expenses may apply.

Any applicable refunds will be handled in accordance with our Return & Refund Policy and applicable consumer protection laws.

9. Contact Us

If you have any questions about shipping, delivery times, or your order status, our customer support team is happy to assist you.

Amber Liora

Email: eason230529@gmail.com

Website: https://www.amberliora.com

Thank you for shopping with Amber Liora. We appreciate your trust and look forward to bringing the natural beauty of amber jewelry to you.

Amber Liora — Timeless Beauty, Naturally Inspired.